No business concept was more important to America’s economic revival in the 1990s than reengineering — introduced to the globe in Michael Hammer and Wayne Champy’s Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company’s processes, business, and culture can achieve a quantum jump in performance.

But if you believe that reengineering was previously enough, reconsider. More changes, even more challenges are to arrive the twenty-first century. Today Hammer and Champy possess updated and revised their milestone function for the New Economy they helped to produce — promising to help corporations save vast sums of dollars even more, raise their client satisfaction still higher, and grow ever more nimble in the years to come.