The coauthors of the brand new York Times-bestselling Difficult Conversations take on the toughest topic of all: how exactly we see ourselves

Douglas Rock and Sheila Heen have spent days gone by fifteen years dealing with corporations, nonprofits, government authorities, and family members to know what helps us learn and what gets inside our method. In Thanks for the Responses, they clarify why receiving feedback is so important yet so challenging, offering a simple framework and effective tools to help us take on life’s blizzard of offhand comments, annual assessments, and unsolicited input with attention and grace. They blend the most recent insights from neuroscience and mindset with useful, hard-headed advice. Thanks for the Feedback is destined to become a traditional in the fields of leadership, organizational behavior, and education.