DIFFICULT DOESN’T MEAN Out of the question

We’ve all experienced them: the bullies, the moist blankets, the yea-sayers that by no means come through. Generally, we’re left fumbling for words, stumbling toward the door…frustrated, enraged or simply plain depressed.

Dr. Robert M. Bramson, a psychologist and administration consultant, will show you that it’s possible to stay sane, dignified and optimistic when coping with even the most Difficult People. With these lively, insightful dramatizations, you’ll understand how to:

* Identify challenging types, from your too-good-to-be-true to the too-hot-to-handle, in the perennial gossip to the eternal clam. * Get good at the step-by-step methods that may neutralize any negative or hostile encounter. * Understand your very own style of considering and how it affects your ability to deal effectively with each kind.

Perhaps you can’t switch ‘Gloomy Gus’ into ‘Pollyanna’…but with the help of Dr. Bramson, you’ll avoid the challenging from becoming difficult — and end ‘relationship frustrations’ for good!