An enormous disconnect exists between consumers and companies today. Consumers possess a greater choice of higher quality goods to select from and can get these things from growing quantity of sources. So why aren’t customers any more happy? Because everything encircling the process of obtaining and using all these products causes us aggravation and disappointment.

Within their bestselling business traditional Lean Thinking, James Womack and Daniel Jones launched the world towards the principles of lean creation. In Low fat Solutions, the writers set up the groundbreaking principles of lean consumption, showing companies how to remove inefficiency during usage.

The problem is certainly neither that businesses don’t care and attention nor how the people trying to repair our broken products are inept. Rather, it’s that few businesses today seeconsumption as a process some linked products and services, which must happen seamlessly for the buyer to become satisfied. Within this landmark fresh audiobook, the writers deconstruct this broken producer-consumer model and show businesses how exactly to repair it.