Working with difficult people can lessen your morale, threaten your productivity, deplete your energy, and waste your time. But you need not be helpless in the face of other people’s craziness! Focusing on how to handle coworkers’ disruptive behavior is among the most important profession skills you can have, letting you become a more valuable employee and a more self-reliant person. Dealing with Hard People defines nine fundamental types of challenging people and gives you an entire about Working with Difficult People system for starting lines of conversation, resolving variations, and avoiding office headaches. This audiobook teaches you how exactly to: •understand your personal reactions to different kinds of tough people •explore the interrelationship between yourself as well as the difficult employee – be it a employer, fellow coworker, or somebody you manage •practice healthier responses to those who make your life miserable You’ll find out how to proactively manage your associations with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, excessively competitive, controlling, and more. This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense guidelines, guidance on how to master power dynamics, and methods to differentiate between situational issues and psychological ones.