Revised and up to date for the first time- here is the 200,000-duplicate staple, praised by Warren Buffett as ‘a gem…. I desire everyone at Berkshire would follow [Jack Mitchell’s] advice-we would personal the globe.’

If you want to put your arms around your company and important thing, you’ll want all the updated information and methods found in Jack Mitchell’s basic landmark business bestseller, HUG YOUR CUSTOMERS.

The only path in which to stay business is to have customers; the only path to improve your profit is usually to attract more customer visits-new clients, repeat customers-by providing exceptional customer support. It’s that easy says Jack port Mitchell. HUG YOUR VISITORS stocks the hands-on useful philosophy that has allowed Mitchell and his Family of Stores to prosper and excel in the current challenging retail industry. Filled with accessible assistance, personal case studies and guidelines any businessperson can use for just about any business, HUG YOUR CUSTOMERS can be an energizing blueprint for customer and employee retention, improved per capita spending, and groundbreaking success.