The Zappos Experience Audiobook | BooksCougar

The Zappos Experience Audiobook

The Zappos Experience Audiobook

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Zappos. The name has come to stand for a new standard of customer support, an amazing on the web shopping experience, an excellent place to work, as well as the most amazing transformational business achievement story of our time. Simply put, Zappos is normally revolutionizing business and changing lives. Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence as well as the Starbucks Experience, explains how Zappos does it-and ways to do it within your sector. The Zappos about The Zappos Encounter Experience goes through-and beyond-the playful, offbeat company lifestyle Zappos is becoming famous for. Michelli reveals what takes place behind the moments at Zappos, displaying how employees whatsoever levels operate on a day-to-day basis while providing the “big picture” management methods that have earned the business $1 billion in annual gross sales during the last ten years-with minimal marketing. Michelli breaks the strategy into five key elements: Serve a Perfect Fit-create bedrock business ideals Make it Effortlessly Swift-deliver a customer experience with ease Step in to the Personal-connect with clients authentically S T R E T C H-grow people and products Play to Win-play hard, function harder When you improve the consumer experience, increase worker engagement, and create a lively lifestyle, you can’t help but be successful. Zappos offers woven these five important components into a smooth technique that’s the envy of business market leaders. Now that technique is yours. With The Zappos Experience, Joseph Michelli delivers a bundle for instant achievement right to your doorstep. All you need to do can be open and use it.

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