Susan Scott reads her newly revised and updated New York Times and Wall structure Street Journal bestseller to achieving success one conversation at a time.

As the expert teacher of positive change through powerful communication, Susan Scott wants you to achieve success. To do that, you must transform everyday discussions in effective methods for getting your message across. In this guidebook, Susan explains how exactly to:

-Overcome barriers to significant communication

-Expand and enrich romantic relationships with colleagues, close friends, and family

-Increase clearness and improve understanding

-Handle solid emotions-on both sides of the table

-Connect with colleagues, customers, and family members at a deep level

By understanding the Seven Concepts of Fierce Discussions, you will begin to change your life-one discussion at a time.