Getting to Yes provides a concise, step-by-step, proved strategy for coming to mutually acceptable agreements in every type of conflict-whether it entails parents and children, neighbours, bosses and employees, clients or corporations, tenants or diplomats. Predicated on the work of the Harvard Negotiation Task, a group that deals constantly with all levels of negotiation and turmoil resolution from home to business to international, Getting to Yes tells listeners how to:

• Separate the people from the problem

• Focus on passions, not positions

• Work together to produce options that will satisfy both parties

• Negotiate successfully with people who are more powerful, won’t play by the guidelines, or holiday resort to “dirty tricks”