Most people think hotel workers are effortlessly cheerful, naturally helpful, and genuinely like their function.

Many people are wrong.

Find out what really continues on in the wonderful world of hospitality with this hilarious book filled with funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their method while working at a mixed 50 hotels around Moments Square. They are very pleased to help you learn:

· THE REALITY About Bed Pests

· The Mythology of “Loyalty Programs”

· The 411 on Resort Residents

· Therefore much more

Filled with photographs and infographics, How May We Hate You? can be both romp and commentary for the hospitality sector and life at the rear of the nametag.