Consulting in Complex and Changing Times

Organizations face issues today that are too messy and complicated for consultants to simply play doctor: operate a few tests, offer a neat analysis of the “problem,” and recommend a remedy. Edgar Schein argues that consultants have to jettison the outdated idea of professional length and work with their customers in a more personal method, emphasizing authentic openness, curiosity, and humility. Schein attracts deeply by himself decades of experience, providing over two dozen case studies that illuminate each stage of the humble consulting procedure. Just like he do with Process Appointment nearly fifty years ago, Schein has once again revolutionized the field, allowing consultants to become more really helpful and vastly more effective.