The control-freak, the narcissist, the slacker, the cynic…

Difficult people are the worst element of a manager’s job. Whether it comes from direct reviews or people above, outbursts, irrational demands, griping, and various other disruptions need to be dealt with–and it’s your responsibility to do it.

Leading the Unleadable transforms this dreaded chore into a straight forward process that gently, yet effectively, enhances behaviors. Written by an insider in the tech industry, where personality problems about Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People routinely wreck projects, the publication reveals a core truth: a lot of people in fact ‘wish ‘to contribute results, not cause headaches. Once you realize the prospect of modification, the book’s easy steps, good examples, and scripts describe how to right also the most hopeless circumstances. You’ll learn how to:

– Master the necessary mindset

– Explain the problem calmly in a short feedback session

– Get a commitment to improve, and follow-up

– Coach others to reproduce the process

– Develop the situational consciousness required to place trouble even earlier in the future

Every manager offers ‘problem people.’ What pieces great managers apart can be how they switch them into successful group players. Prepare to transform the frustrating into the remarkable.