‘Nickled and Dimed for the Amazon age,’ (Salon) the bitingly funny, eye-opening story of obtaining work in the automated and time-starved globe of hourly low-wage labor

After the local newspaper where she worked being a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending devices had been stocked with painkillers, as well as the personnel turnover was dizzying. In the new year, she travelled to North Carolina to work at a about Within the Clock: What Low-Wage Work Did to Me and exactly how It Drives America Insane call center, a place where actually bathroom breaks were timed to the next. And finally, Guendelsberger was hired at a San Francisco McDonald’s, narrowly escaping revenge-seeking customers who pelted her with condiments.

Across 3 jobs, and in three various areas of the country, Guendelsberger directly took part in the revolution changing the U.S. office. WITHIN THE CLOCK will take us behind the scenes of the fastest-growing portion from the American workforce to understand the continuing future of function in America – and its present. Until robots pack containers, resolve billing issues, and make junk food, humans supervised by AI will continue to complete the job. Guendelsberger shows us how employees went from getting the most expensive element of production to the cheapest – and how low income jobs have been remade to serve the ideals of performance, at the cost of humanity.

WITHIN THE CLOCK explores the lengths that half of Us citizens will head to in order to make a full time income, offering not just a better understanding of the modern office, but also surprising answers to make work more humane for an incredible number of Americans.