The way the obsession with quantifying human being overall performance threatens our universities, health care, businesses, and government

Today, organizations of all types are ruled by the belief that the road to success is normally quantifying human overall performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we’ve gone from measuring efficiency to fixating on calculating itself. The result is definitely a tyranny of metrics that about The Tyranny of Metrics threatens the quality of our lives & most essential institutions. With this timely and powerful publication, Jerry Muller uncovers the damage our obsession with metrics can be causing-and shows how we can begin to repair the problem.

Filled with examples from education, medicine, business and finance, government, the authorities and armed forces, and philanthropy and international aid, this brief and accessible book explains why the seemingly amazing pressure to quantify performance distorts and distracts, whether by motivating ‘gambling the stats’ or ‘teaching to the check.’ That’s because what can and will get measured is not always worth measuring, may possibly not be what we actually want to find out, and may pull effort from the items we care about. Along the way, we learn why spending money on measured performance doesn’t work, why operative scorecards may increase deaths, plus much more. But metrics can be great when used being a supplement to-rather when compared to a alternative for-judgment based on personal encounter, and Muller also gives examples of when metrics have been beneficial.

Filled with a checklist of when and how exactly to use metrics, The Tyranny of Metrics can be an essential corrective to a rarely questioned trend that increasingly affects us all.