Dealing with difficult people may reduce your morale, threaten your productivity, deplete your energy, and waste materials your time. Nevertheless, you don’t have to be helpless when confronted with additional people’s craziness! Knowing how to handle coworkers’ disruptive behavior is among the most important career skills you can have, letting you become a even more valuable worker and a far more self-reliant person. Dealing with Hard People defines nine fundamental types of hard people and provides you a complete about Working with Hard People system for starting lines of communication, resolving differences, and avoiding office headaches.

This audiobook explains how exactly to:

•understand your have reactions to different varieties of difficult people

•explore the interrelationship between yourself and the problematic worker – whether it’s a boss, fellow coworker, or someone you manage

•practice healthier reactions to those who make your daily life miserable You’ll find out how to proactively manage your associations with those who find themselves mean and angry, suspicious, pessimistic, timid, narcissistic, overly competitive, controlling, and more.

This audio edition includes an action plan for preparing for encounters and confrontations aswell as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones. The worksheets and graphs within the print and ebook editions of the book have already been adapted for audio.